Use ServiceNow right from your chat tools!
Eliminate the delay of having to wait for any approvals! The RapDevBot will allow your users to update interact with ServiceNow directly from Microsoft Teams or Slack. This means that an Approver will no longer have to reply to an email, login to ServiceNow, or take any other manual steps to respond to a request.
Allow your managers to approve or reject a request directly from their chat tools. You no longer have to log-in to ServiceNow to interact with a request!
All your IT Fulfillers can not respond to incidents in their assignment group right from Slack or Teams. They can update work notes, change the state of an incident, or reassign incidents to other teams if needed.
Tired of sitting through CAB calls to approve a change request? You can now do it right from Teams or Slack, without needing to login to the ServiceNow UI or joining an endless CAB meeting!